Frequently Asked Questions
About the best viewing season and our guests' minimum age
When is the best time to see white sharks?
May to October is the best time to see Great White sharks as the visibility is good and shark activity escalates. This is the period when most films and documentaries re Great White Sharks are made. Contrary to public believe, the water temperature is often better than in summer. It is definitely the best time to view Great Whites!! But be prepared to keep two to three days open as the weather changes quickly and we typically experience a lot of storms during this time which prevents us from going to sea safely.
November to December is our busiest season as the South African summer attracts a lot of guests to our small town of Kleinbaai. The warm climate allows us to offer more trips per day and the chance of the weather not playing along during this period is scarce.
Why is winter better than summer?
Our water is warmer in winter and the visibility is better. Shark activity generally escalates during winter. The chances of not seeing sharks are extremely slim.
When is the low season for sharks?
January to March as shark activity slightly decreases during this period. During this time however the weather is magnificent and most definitely worth it to go out. This is a wonderful time to be out in nature with perfect blue skies and hot summer days.
How many sharks will we see?
As these are wild animals and cannot be ‘trained’, sightings cannot be guaranteed, but there are generally sharks around at any point during the year with some periods better than others. In the event of no shark sightings we guarantee a free trip at a later stage.
How long do we have to wait for the sharks to appear and how long do they stay around the boat?
We work with wild animals and have no control over their movements. The average waiting time is between 10 minutes and 1 hour, depending on shark activity during that period. We also cannot guarantee how long a shark will stay around. Every day is different but we always try to ensure that you leave as a happy client having viewed the Great White in its natural habitat.
What happens if I don't see any sharks?
We have a ‘no sightings policy’ where the next trip will be on us should no sharks be seen during your dive. Should you not be able to use the voucher, you can most definitely pass it on to a family member or friend.
What size are the sharks?
The average shark’s length can range anything from 2.5m – 5m.
At what age can children participate in the trip?
We welcome children from age 7 to go on the boat, however only children from the age of 12 onwards will be able to participate in going down into the shark cage. Children are the ones who needs to learn more about sharks in their natural environment and the conservation of sharks. VERY IMPORTANT: All children (age 7 – 17) must be accompanied by an adult.
Is shark viewing and cage-diving a good thing?
Yes, if it is done in a proper professional manner and regulated accordingly. Shark cage diving offers a platform from which to observe these animals in their natural habitat. Varies research studies have been done around Great Whites since the industry started. The funds raised from shark cage diving have also been put to good use in the conservation of the Great Carcharodon Carcharias.
About the Cost
How much does it cost?
- R1,650 per person (from time to time we might offer a special price)
- R1,000 per child
- R1,350 per person for groups of 8 or more
- for exclusive charter of the boat enquire with our office for pricing
- R400 for return transport from Cape Town and surrounds
- R350 for return transport from Hermanus
- R350 per DVD when paying cash or R400 when paying by credit card - very popular value added feature. Payable on the day of your dive.
How can I pay?
You can pay with the following:
- Credit Card - please request a credit card authorisation form from our office
- Electronic Transfer
When do I pay?
You can book and pay online.
I don't want to get in the cage, can I still see the sharks?
Most definitely! Seeing Great White sharks from the boat can be as good as getting in the cage, depending on the time of the year, visibility and of course personal preference. Everybody will be given the opportunity to get in the cage if should they wish to but no-one will be forced to enter the cage should the not want to, the choice is yours!
Do I get a discount for only doing surface viewing without going into the cage?
No unfortunately not. Our guests pay for the space on the boat, whether they remain on the boat or decide to go into the shark cage. We only have one price as we are capped on the number of passengers we are allowed to carry.
Do I get a refund if we do not see sharks?
We do not offer refunds. We offer a voucher to return for another dive free of charge. This voucher does not have an expiry date and may be given to a friend or family member should you not be able to make the next dive.
Is breakfast and lunch included?
Yes, we serve a breakfast, snacks and soft drinks/water on the boat and a light lunch on return.
Do you cater for vegetarians and vegans?
Yes, on special request - please contact us for that in advance.
Can I book a private trip or charter the boat for myself or my group?
We offer corporate and private trips - contact us for details and pricing.
Is diving gear provided?
Yes, we provide all the necessary diving gear and equipment required for your dive.
About the Tour
Where does the trip start?
Kleinbaai harbour, next to Gansbaai.
Do you have transport for clients?
Yes, we pick up in Hermanus and Cape Town and drop off using our shuttle service. Read more about our vehicle fleet.
What is the distance from Cape Town to Kleinbaai and how long is the drive to Kleinbaai?
160 km from Cape Town and roughly a 2 to 3 hour drive depending on your location.
Where is Dyer Island and Geyser Rock?
Dyer Island and Geyser rock are roughly 10 kilometres from the Kleinbaai harbor and it takes 20 minutes from time of launch to time of arrival.
How long is the trip?
The duration of each trip depends on the weather and sea conditions, the visibility of the sharks, the clients and so forth. Every day is different, but the average trip is 2,5 hours - 3,5 hours.
What time do we start and when will we return?
Times differ, depending on the tides, and the weather. We try and go out as early as possible as the sharks are more active very early in the morning.
What else can we see at Dyer Island?
You will be able to see up to 60,000 cape fur seals, birdlife, penguins and whales from May to November. We also come across large groups of Common Dolphins on occasion.
Do you have a videographer on every trip?
Yes, we have a permanent videographer on the boat.
How many people do you take on a trip?
24 pax and 5 crew members.
How long do you spend in the cage?
Roughly 20 to 30 minutes.
How big is the cage - how many people can it take on one time?
Our cage is 5 meter long and can take up to 8 divers at a time.
How cold is the water?
Generally 15-20 degrees Celsius or 59-68 degrees Fahrenheit. In summer generally the water is colder and can get as cold as 10 degrees Celsius.
How deep is the cage in the water?
The cage is attached to the boat at all times, with at least 60 centimetres above the water. The rest of the cage is submerged and about 2 metres deep.
Do you feed the sharks?
No we do not feed the sharks, but we do chum the water.
What is chum?
Chum is a combination of minced tuna and sardines with fish oil, this is mixed with sea water, then gradually thrown in the sea to create a chum slick. The chum slick represents a carcass of a dead tuna and the sharks enter a scavenging mode.
What to bring?
What should we bring along?
- Polaroid sunglasses
- Warm jacket (We also provide jackets if you don’t have one)
- A hat
- Sea sickness tablets, if you are prone to getting seasick
- Swim suit / costume and an extra set of dry clothes
What can I do to avoid sea-sickness?
Sea sick tablets can be purchased at any pharmacy around the country. We also advise avoiding alcohol from the night before the trip.
Do we require a license or diving experience?
No, diving or swimming experience is not needed. The cage is attached to the boat at all times and you will always be at arms length of the crew.
Can I bring alcohol on the boat?
No. Alcohol is strictly prohibited on our vessel. Alcohol is probably the best sea-sickness inducer, and we would recommend that you severely reduce your alcohol intake the night before your excursion to avoid falling sick on the boat and spoiling your trip.
Do I have to bring my own diving equipment?
No, we supply everything, including towels but you are welcome to bring your own.
About the Crew and Safety
Are you prepared in case of an emergency?
Yes, we have fully qualified and experienced first aid staff onboard the boat, as well as on land. We are in permanent contact with land via cellphone and radio communication. We are always prepared for an emergency and have all the necessary equipment onboard, like fire extinguishers, first aid kits, life jackets and life rafts.
Are your boats safe?
Yes, our boats are all inspected by the SAMSA (South African Maritime Safety Authority) on an annual basis and conform to all their standards. We also perform maintenance tasks on all our vessels on a weekly basis.
Are your cages safe?
Yes, the cages are made from galvanized steel and adheres to the specifications set by MCM (Marine and Coastal Management).
Is shark cage diving safe?
Yes it is. The South African cage-diving industry is regulated by a Code of Conduct and regulations from MCM (Marine and Coastal Management) and DEAT (Department of Environmental Affairs and Tourism).
Do sharks attack the cage?
No, the sharks do not attack the cage.
Do you have public liability should anything happen?
Yes, we have all the measures in place.
What staff do you have?
Staff on site consist of: registered guides, dive masters, medics, skippers, PDP bus drivers, bookings personnel and catering staff responsible for your meals.
You have a question for which you don't see the answer here? Please contact us.